![]() If you were originally connected to the 5GHz band, try connecting to the 2.4GHz option. After doing so, you’ll be able to reconnect your Chromecast to a new Wi-Fi band. Tap Device information, then Wi-Fi, then Forget this network. Tap Launch the app, tap the Chromecast you’re having issues with, then tap Settings at the top-right corner of the screen. ![]() To change Wi-Fi bands, grab whatever device your Google Home app is on. ![]() The 5GHz band is stronger over short distances, but if your Chromecast is on the opposite end of your home from your router, the 2.4GHz (better long-range connection) band is probably the best bet. Depending on how far your TV and Chromecast are located from your home’s router, you may be better off keeping the device connected to one band over the other. Step 4: Is there still Wi-Fi trouble? Each Chromecast product (save for the first generation) supports both 2.4GHz and 5GHz network bands. Just make sure the extender supports your Chromecast - HDMI 2.0 at least, for the 4K Chromecast, for example. Doing so may be enough to improve the range of your device and allow for a better Wi-Fi connection. If you’re having Chromecast issues, try using the extender to push the Chromecast outside the back of your TV set. ![]() While it’s nice to be able to nestle your device out of sight, the Chromecast may not be in range to receive enough Wi-Fi handshaking. Step 3: If there are still network issues, you may want to try an HDMI extender, which you can easily find at online retailers like Amazon. What is Google TV? Here’s everything you need to knowĬhromecast deals: The cheapest option for Google’s streaming device Headphones not working? Common issues and how to fix them Once your Chromecast reboots, grab your phone and try casting an app. Unplug all your gear, plug it back in, then wait for your network to restore itself. In this case, that’s your Chromecast, router, and modem (if standalone). Step 2: The next step in troubleshooting Chromecast network issues is to try a simple disconnect/re-connect of all devices in the chain. If other devices in your house are able to connect without issue, then proceed to the next step. You may be experiencing a temporary Internet outage. Step 1: First, check that other devices in the house are able to access the internet and use the Wi-Fi without problems. Whatever the prevailing symptom, the cause can usually be traced to some kind of network issue. Perhaps you’ve encountered one of several buffering screens when trying to stream your favorite show. You may have noticed your Chromecast video looking tiled and spotty. Image used with permission by copyright holder Chromecast isn’t connecting to Wi-Fi In this guide, we’ve rounded up some of the most common Chromecast issues and what you can do to go about troubleshooting and fixing each one. Once in a while, you may notice connectivity issues, glitches with your phone, and other small problems that prevent you from using your Chromecast successfully. It's available in HD and 4K flavors (at $30 and $50, respectively), comes with a physical remote, and a customized home page based on your viewing history - putting it on par with similar Roku and Apple TV competitor devices.Įven if you've managed to set up the Chromecast without a hitch, like all modern tech, Google Chromecast issues can happen. Is it simply not possible? And note: I did try enabling developer options in order to disable MAC address randomization, but there was no option to do so under the Developer menu for the Chromecast with Google TV.While older Chromecast models are still available, Google's latest, the Chromecast with Google TV, still holds tried and true. I have two wi-fi networks at home, and saw a different "Device MAC address" for each of my home SSIDs that I connected to.Īdditionally, documentation on how to find the MAC address requires that you first be connected to wi-fi - which I can't do on-campus since I first have to whitelist the MAC and tried to help other users with similar problems and I can't tell if the users were ever successful or not some users disabled MAC address authentication temporarily, or some connected to different wi-fi networks - but those options are not possible for me, and none of the threads seemed to provide a consistent way to acquire a physical MAC address for this device. In working with the Chromecast it appears as if it ALWAYS uses MAC address randomization - even when the Privacy wi-fi settings say to "Use device MAC." It appears as if the device MAC that gets used VARIES depending on which wi-fi network is connected. We have a wireless network for devices, but we have to whitelist the MAC address prior to connection. Hi, I work in IT at a college and am trying to figure out how to connect a Chromecast with Google TV to our campus network.
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